The 2023 Service Survey

The 2023 Service Survey

The 2023 IBD Service Survey is now CLOSED. Thank you to everyone who took part. We will be analysing the data and producing reports in due course.


The IBD UK Benchmarking was developed to encourage IBD services to recognise what they are doing well and identify where they need to improve, based on the IBD Standards 2019. It consists of two surveys: the Service Survey, completed by individual IBD services, and the IBD Patient Survey, completed by people with IBD using each service.

Over 72% of IBD services completed the IBD UK Service Survey in 2019/20. The combination of patient views and comparison against the IBD Standards provided a powerful and unique opportunity to push up standards of care for everyone with IBD. It led to service-specific reports that helped provide the evidence for more staffing resources and a national report that has opened the door for conversations at a national level on the need to improve care for people living with IBD.